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We are pleased to introduce Issue 3 of "Burns & Farrey Edition", our firm's redesigned newsletter. With each issue, we provide jurisdictional updates, case analyses and firm perspectives relevant to New England directly to your inbox.
Massachusetts: Split SJC Holds That Six-Year Statute of Repose Extends to 93A Claims
In a rare split decision, the Massachusetts Supreme Judicial Court (SJC) recently ruled that consumer protection claims premised on violations of the state’s home improvement contractor law may be subject to the six-year statute of repose on tort claims.
The decision stemmed from a controversy arising in Bridgwood v. A.J. Wood Construction, Inc., 480 Mass. 349 (2018), involving renovations defendants performed in the plaintiff’s home in 2001. Certain electrical rehabilitation work the defendants completed did not comply with applicable building laws, in violation of G. L. c. 142A, § 17(10), and the compliance failure caused a substantial fire in the plaintiff’s home in 2012. The plaintiff filed suit in 2016 alleging that the defendants’ violation of § 17(10) constituted an unfair or deceptive act under G. L. c. 93A. In response, the defendants argued that the claim was time barred by the six-year statute of repose under G. L. c. 260, § 2B, and the plaintiff countered that the statute of repose did not apply to consumer protection actions brought under c. 93A.
Before ultimately ruling in the defendants’ favor, the Court’s majority discussed the difference between a statute of repose and a statute of limitation. As the Court explained, a statute of limitation sets a time limit for commencing suit after a cause of action has accrued, whereas a statute of repose prevents a cause of action from accruing at all once a specific period has elapsed from a defined event. In pressing the harsh distinction between the two, the Court underscored that, unlike a statute of limitation, a statute of repose cannot be tolled for any reason—even in cases of fraudulent concealment.
Turning to the parties’ respective positions, the Court acknowledged that c. 93A claims are generally governed by the limitations period outlined in G. L. c. 260, § 5A, but opined that if a claim couched in c. 93A sounds in tort, it may nevertheless be subject to the statute of repose contained in § 2B. Section 2B governs actions “of tort for damages arising out of any deficiency or neglect in the design, planning, construction or general administration of an improvement to real property.” Unlike § 5A, which contains a statute of limitation but not a statute of repose, the repose clock under § 2B starts to run from the earlier of the two: (1) “the opening of the improvement to use,” or (2) “substantial completion of the improvement and the taking of possession for occupancy by the owner.”
In explaining its rationale for extending the statute of repose to claims brought under c. 93A, the Court maintained that § 2B was specifically enacted to protect contractors from claims arising long after a job is completed. So, in the absence of express language stating its intent to do so, the Court declined to adopt the plaintiff’s view that the Legislature meant to deprive contractors of the protection provided by the statute of repose just by making building laws enforceable through c. 93A. As the Court pointed out, “[t]here comes a time when [a defendant] ought to be secure in his reasonable expectation that the slate has been wiped clean of ancient obligations, and he ought not to be called on to resist a claim ‘when evidence has been lost, memories have faded, and witnesses have disappeared.’”
As for determining whether a c. 93A claim is subject to the § 2B statute of repose applicable to torts, the Court stressed the importance of looking to the “gist of the action.” The Court highlighted that “[a] key difference between an action in tort and an action in contract is that in the latter, ‘the standard of performance is set by the defendants’ promises, rather than imposed by law.’” In a claim for breach of express warranty, for example, the plaintiff must prove that the defendant promised a specific result, so the Court said that such a claim is not subject to § 2B.
Applying those principles to Bridgwood, the Court opined that, despite being brought under c. 93A, the plaintiff’s action was indistinguishable from a claim of negligence and was therefore subject to the statute of repose applicable to torts under § 2B. Because the action was commenced well beyond the six-year deadline, the Court ruled that the plaintiff’s claim was time barred. The Court was not blind to the hardship its ruling imposed, but stated “[w]ere we to hold otherwise, no contractor would ever be able to ‘put a project to rest.’”
Going Forward
As it stands, an action arising under the Massachusetts home improvement contractor law does not automatically fall outside the ambit of the six-year statute of repose applicable to tort actions simply because it is brought as a c. 93A action. If the gist of an underlying action sounds in tort, it will be subject to G. L. c. 260, § 2B, which prevents a cause of action from accruing six years after “the opening of the improvement to use,” or “the date the owner takes possession of the improvement for occupancy after its substantial completion”—whichever occurs first.
United States District Court, District of Rhode Island Dismisses Subrogation Action Due to Spoliation of Evidence
In Amica Mut. Ins. Co. v. Brasscraft Mfg. Co., No. 17-103-JJM-LDA, 2018 U.S. Dist. LEXIS 88986 (D.R.I. May 29, 2018), the United States District Court, District of Rhode Island dismissed an insurance carrier’s subrogation action due to the inadvertent loss of a key piece of evidence. When dismissing the action, the Court held that the subrogating carrier’s spoliation of the alleged defective product at issue severely prejudiced the defendant manufacturer’s ability to defend against the plaintiff’s allegations.
Spoliation is the “loss, destruction or alteration of evidence which causes prejudice to another party.”
The plaintiff and subrogating carrier, Amica Insurance Company (“Amica”), paid a claim after a home in West Warwick, Rhode Island was damaged due to flooding. After paying the claim, Amica alleged that a “flexible water connector” disconnected from a toilet fitting in the second floor of the home at issue, causing the water damage. Amica retained experts to examine the alleged defective connector.
After inspecting the water connector, Amica’s experts opined that it was likely that “the cause of the failure is a combination of the material deficiencies in the plastics, combined with excess stress from the installation conditions.”
In light of their experts’ conclusions, Amica sent a demand letter to the manufacturer of the allegedly defective water connector, BrassCraft Manufacturing Co. (“BrassCraft”). In response to the demand letter, counsel for BrassCraft requested any material evidence which supported their contentions. Amica did not respond to counsel’s requests.
Counsel for BrassCraft requested an opportunity to examine the allegedly defective water connector after receiving a second demand letter from Amica. Amica had only provided photographs, and BrassCraft requested an opportunity for their own experts to independently review the product.
A year later, Amica admitted that it did not have the connector, and that it was lost and/or inadvertently destroyed. When BrassCraft denied their subrogation claim, Amica brought suit, alleging the defendant BrassCraft’s defective connector was the cause of the water damage.
Defendant BrassCraft moved to dismiss the complaint, arguing that the plaintiff spoliated the product which formed the basis of their claims. The defendant further argued that as a result of this spoliation, it was severely prejudiced as it was unable to have its own independent experts examine the connector.
Counsel for Amica argued that BrassCraft’s motion to dismiss was a “drastic remedy” as there was no evidence of malicious intent behind the spoliation. Counsel further argued that the defendant was not prejudiced by the spoliation as their experts could obtain an exemplar product and/or review the photographs provided.
The Court disagreed with Amica, concluding that the water connector was the “key piece of evidence that forms the basis of Amica’s claim.” The Court further concluded that simply providing photographs of the evidence at issue was not sufficient in attempting to cure the prejudice caused by its spoliation.
The Court granted the defendant’s motion to dismiss, concluding that defendant BrassCraft could not properly defend itself against Amica’s claims given the spoliation.
The Court, in rendering its decision, noted “[i]n light of the fact that Amica is an insurance company and in a unique position to be the first in line to collect evidence that may ultimately be relevant to a subrogation case, there is a potential for abuse without a significant sanction for spoliation.”
Going Forward
While the U.S. District Court, District of Rhode Island’s dismissal of the plaintiff’s complaint has no precedential effect, the opinion highlights the danger and practical implications of failing to preserve key pieces of evidence. Although generally not at the forefront of the conversation, spoliation of evidence can result in drastic remedies, especially against entities who are perceived as “sophisticated parties,” capable of implementing preventative measures and practices.
Spoliation can be avoided if key stakeholders in potential or pending litigation think ahead and preserve key evidence. The best practice is to give potential defendants notice of a potential claim and the opportunity to inspect the scene of the loss before it is released to the insured or other parties. This is especially true in fire loss claims. Preservation of the fire scene and giving potential defendants the opportunity to inspect the scene before it is changed is key to avoiding a claim of spoliation and the potential dismissal of otherwise meritorious claims.
Top 5 Things to Consider When Handling Massachusetts Chapter 93A Claims
When dealing with claims alleging violations of the Massachusetts Consumer Protection Act, i.e., Massachusetts General Laws Chapter 93A, insureds may encounter a variety of likely issues. We have identified the “Top 5” things to consider relative to claims against insureds, more particularly, claims made under Section 9 where a statutory demand letter is received by the insured and forwarded to the insurer.
1. A 93A Demand is not a “Suit.”
Therefore a Massachusetts court is unlikely to find that receipt of the statutory demand triggers a duty to defend. However…
2. The 93A Demand is a Precursor to Suit being filed.
The statute requires a claimant to wait 30 days after sending the Demand before filing suit with a count alleging violation of the Massachusetts Consumer Protection Act. Thus, notice of the Demand is an opportunity to Assign Counsel and Control the Defense from the get go.
3. A Response to the Demand is required within 30 Days.
This is a strict deadline. Failure to comply could result in an award of multiple damages and should be taken seriously.
4. Violations of 93A allow for unique damages.
Unlike garden variety torts or most contract claims, a violation of Chapter 93A (even a technical violation with little to no actual damages) allows for the award of attorney’s fees. Also, a “willful or knowing” violation allows for an award of double or treble damages.
5. Responding with a Reasonable Offer limits damages that may be awarded in the future.
If the response to the 93A Demand includes a reasonable offer of settlement, and that offer is rejected, any future award is limited / reduced to that offer. It also precludes attorney’s fees and multiple damages. We always recommend considering an offer if the insured’s liability seems likely. Note: a reasonable offer of settlement is required whenever an insured’s liability is “reasonably clear,” but that is a topic for another day.
From the Newsroom
Attorneys Thomas Farrey and John Farrey recently presented on bad faith and extra-contractual liability issues relevant to New England. The presentation focused on practical strategies in navigating potential issues arising from both the investigation and handling of first- and third-party claims. The full presentation can be found here.
Burns & Farrey is pleased to announce that Heather M. LaCount has joined the firm as an associate in our Boston office. Prior to joining Burns & Farrey, Attorney LaCount served as Law Clerk for the Honorable Jonathan C. Calianos at the U.S. Department of Labor, Office of Administrative Law Judges (OALJ) in Boston, Massachusetts.
Attorney Jay McLarnon of our Worcester office will attend DRI’s “Insurance Coverage and Claims Institute” in Chicago, Illinois in April. This year’s conference focuses on the latest coverage trends in trucking, construction defect and the sharing economy.
This newsletter reports developments in the law. It is not intended to provide legal advice. It is circulated to our clients and others in the insurance industry and may be considered advertising.